Capture screenshots, collect feedback, and have conversations with your users — all from a lightweight widget. Works with Vue.js, vanilla JS, and jQuery.
import FeedbackKit from '@newsoftglobal/feedbackkit-vue'
import '@newsoftglobal/feedbackkit-vue/style.css'
// Just 3 lines to add feedback to your app
app.use(FeedbackKit, {
apiKey: 'your-api-key'
})TRUSTED BY DEVELOPMENT TEAMS
Features
Powerful features to collect, organize, and act on user feedback.
Users drag to select any area on screen. One click to capture — powered by html2canvas.
Users and admin can chat on each feedback. Keep the conversation in context, not in email.
Users see their feedback status: New → In Progress → Resolved. Full transparency builds trust.
Init SDK first, call setUser() after login. Know exactly who submitted each feedback.
Manage feedback from multiple apps in one dashboard. Each app gets its own API key.
Full stats, filters, status management, and screenshots — all in a premium dark-mode dashboard.
How It Works
Pick your SDK — Vue, vanilla JS, or jQuery — add your API key, and you're ready to collect feedback.
A floating button appears. Users capture screenshots, describe issues, and submit — without leaving your app.
View all feedback in the admin dashboard. Reply to users, update status, and track everything in one place.
Developer Experience
Cross-platform SDKs for web and mobile. Set up once, works everywhere.
import { useFeedbackKit } from '@newsoftglobal/feedbackkit-vue'
const { setUser, clearUser } = useFeedbackKit()
// After your auth flow completes:
setUser({
id: 'user-123',
name: 'Jane Doe',
email: '[email protected]'
})
// On logout:
clearUser()Communication
Users see their feedback status and chat directly with your team. Build trust through transparency.
Would love a dark mode option in the settings page
👤 Jane Doe
This would be really helpful for night-time usage!
👨💼 Admin
Great idea! We'll add this in the next release 🚀
👤 Jane Doe
Awesome, thank you! 🎉
AI-Powered
Built-in AI features that save hours of manual work every week.
AI suggests replies for each feedback. One click to send, or enable auto-reply to respond instantly.
AI auto-classifies feedback as bug, feature, or improvement — users don't need to choose themselves.
Automatically identifies duplicate feedback and groups them together. See how many users report the same issue.
Get a weekly summary: top issues, trending requests, sentiment trends — delivered to your inbox.
AI detects user tone — frustrated, neutral, or happy. Prioritize urgent feedback automatically.
AI reads screenshots and describes UI issues automatically: "Button missing on mobile viewport."
Pricing
Self-host for free, or let us manage everything for you.
Get started, no credit card needed
For teams that need more
Install the SDK in under 3 minutes. No credit card required.